Slo Implementation

# SLO Implementation

Framework for defining and implementing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.

## Purpose

Implement measurable reliability targets using SLIs, SLOs, and error budgets to balance reliability with innovation velocity.

## When to Use

- Define service reliability targets
- Measure user-perceived reliability
- Implement error budgets
- Create SLO-based alerts
- Track reliability goals

## SLI/SLO/SLA Hierarchy

```
SLA (Service Level Agreement)
  ↓ Contract with customers
SLO (Service Level Objective)
  ↓ Internal reliability target
SLI (Service Level Indicator)
  ↓ Actual measurement
```

## Defining SLIs

### Common SLI Types

#### 1. Availability SLI

```promql
# Successful requests / Total requests
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
```

#### 2. Latency SLI

```promql
# Requests below latency threshold / Total requests
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
```

#### 3. Durability SLI